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Touching hearts, transforming lives.

Have Questions? We Have Answers

Find answers to common questions about our services, the assessment process, insurance, and how we can help your family on its journey.

Frequently Asked Questions

Have questions? We’ve got answers. Here are some of the most common questions we receive from families.

Applied Behavior Analysis (ABA) is an evidence-based therapy that focuses on understanding and improving behavior. It's considered the gold standard for treating individuals with autism. We use play-based, positive reinforcement techniques to teach new skills, from communication and social skills to daily living routines.

If you have concerns about your child's development, communication, social interactions, or challenging behaviors, ABA therapy may be beneficial. The best first step is to schedule a free consultation with our team. We can discuss your specific concerns and determine if an assessment is the right next step.

We work with a wide range of insurance providers. Our dedicated intake team will handle the entire benefits verification process for you. During our initial contact, we'll collect your insurance information and work directly with your provider to clarify your coverage for ABA services, so you have a clear understanding of any financial responsibility.

The timeline can vary depending on insurance authorization, but we are committed to moving the process along as quickly as possible. From initial contact to the start of therapy, it can typically take a few weeks. We will keep you informed at every step.

Parents are essential partners in our therapy process! We believe in a collaborative approach where we provide you with training and strategies to support your child's progress. Your involvement helps ensure that the skills learned in therapy are carried over into everyday life, which is crucial for long-term success.

We provide services in the environments where your child needs the most support. This includes in-home, at school, and in various community settings like parks or stores. This natural environment approach helps children generalize skills to real-world situations.

The recommended number of therapy hours is highly individualized and is determined after the initial assessment by a Board Certified Behavior Analyst (BCBA). It is based on your child's specific needs and goals. We will discuss this recommendation with you in detail when we review the personalized therapy plan.

Our clinical teams are led by Board Certified Behavior Analysts (BCBAs), who are Master's-level clinicians. Direct therapy is provided by our highly trained and supervised Behavior Technicians (BTs) or Registered Behavior Technicians (RBTs). All team members are passionate about their work and receive ongoing training.

We use a data-driven approach to track progress. Our therapists collect data during every session to monitor skill acquisition and behavior changes. This data is regularly reviewed by the supervising BCBA, and we provide parents with frequent updates and detailed progress reports to ensure transparency and collaboration.

Absolutely. A major focus of our therapy can be on developing the skills necessary for success in a classroom environment. This includes following group instructions, waiting turns, developing academic skills, and interacting positively with peers and teachers. We can also collaborate directly with your child's school.